Mikaela Mikalef

Guest Experience Manager

Mikaela is one of our Guest Experience Managers. She is extremely passionate about guest experience and will focus on team training and mentorship, customer journey enhancement, pop-ups, image and uniform, CSR, marketing, staff events and bespoke site audits.

Prior to joining PROception, she was a Guest Experience Manager for four years based on a corporate portfolio, where she was responsible for maintaining a lovely working environment for all the staff and visitors.