Vigilant Security was founded in 1997 by Paul Williamson and Sebastian Morley. For over 25 years, we have protected people and assets for organisations across the UK, from small enterprises right up to global brands, with our range of tailored, flexible and integrated security services. Today we are a leading national provider of standout security and front of house services.

We fundamentally believe that security is a people business and developing our officers’ competency and confidence will ensure a much more enhanced service delivery. We build long term partnerships through service excellence and our client retention is the envy of our industry peers. No one client is more important than another and our business structure means we are agile, flexible, and always quick to respond. Our vision is to become the UK’s stand-out security provider; our people are central to achieving this. As committed as we are to providing a quality service to our clients, we are equally dedicated to ensuring that life at Vigilant is inspiring and motivating, through great leadership and a supportive team culture.

We hold the highest regard for our 1200+ employees and treat them accordingly. We offer industry-leading benefits and all terms and conditions are considered inline with the company’s sustainability strategy, which ensures we enjoy a very high staff retention rate, proving that we are getting this right. Our people make us what we are, and we recognise the importance of them enjoying being part of the Vigilant team. We approach every client with creativity, striving to find the most appropriate security solutions for each business and situation. As experts in the security sector, we offer support across all security disciplines –  counterterrorism, risk assessment, integrated technological and CCTV solutions, biometrics, manned guarding, keyholding and mobile patrols. We can also provide expertise in business resilience and continuity planning, close personal protection and consultancy services.

Our roots and standards come from the military and they are embedded within the company’s DNA. We rigorously maintain the highest standards of dress, timekeeping, and behaviour. We are very responsive to our clients needs and can move quickly as circumstances change. Customer service excellence is critical in our overall strategy to provide the best guest experience to our clients, occupiers, their stakeholders and the public.

"We fundamentally believe that security is a people business and developing the competency and confidence within each of our officers, will ensure a more enhanced service delivery."

Customer Satisfaction Survey

In our most recent survey we are delighted that 96% of our clients were extremely satisfied or very satisfied with our service.

Data collected – November 2023

  • Satisfied 96%
  • Neither 4%

"Vigilant Protect UK Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding, Door Supervision, Key Holding and Public Space CCTV."