We provide professional security services

We are run by ex-military personnel and our military standards are embedded within the DNA of the company.

About Vigilant Security

Providing award winning security

Vigilant Security’s mission is to ensure we exceed our client’s expectations in all aspects of our business operations. We aim to deliver service excellence through our innovative approach and unrivaled thought leadership. It is our primary objective to ensure our services never disrupt or compromise the reputation of our clients. Through our culture of continuous improvement in staff learning, risk management and technological enhancements, we will anticipate the needs and expectations of our customers to ensure we always provide quality security services.

Our vision is to become the UK’s stand-out security provider; our people are central to achieving this. As committed as we are to providing a quality service to our clients, we are equally dedicated to ensuring that life at Vigilant is inspiring and motivating, through great leadership and a supportive team culture.

Vigilant Security was founded in 1997 by Paul Williamson and Sebastian Morley. For over 25 years, we have protected people and assets for organisations across the UK, from small enterprises right up to global brands, with our range of tailored, flexible and integrated security services. Today we are a leading national provider of standout security and front of house services.

Facts about our company

Our success rate is shown by numbers

We have been raising the standards for over 26 years, working with over 250 clients across a variety of industries and the public sector.

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Why choose Vigilant Security

The UKs best security company

Staff Retention
Contract Retention

The UK National Threat Levels

The system of threat levels has been created to keep you informed about the level of threat the UK faces from terrorism at any given time. This system helps police and other law enforcement agencies decide how to allocate staff. The threat level represents the likelihood of an attack in the near future.  

The Five Levels are as follows:

  • CRITICAL means an attack is expected imminently
  • SEVERE means an attack is highly likely
  • SUBSTANTIAL means an attack is a strong possibility
  • MODERATE means an attack is possible but not likely
  • LOW means an attack is unlikely

Should you have any queries regarding the threat information brief or would like any specific information please contact intel@vigilant.uk

Our work process

3 of the key things for our business

People

When we talk about people, we refer first and foremost to our responsibility towards our employees. We employ over 1200 staff members across the UK. As part of our responsibility strategy we aim to maintain our staff retention above 90% through training, development and high standards of employee welfare.

Planet

Our strategy has been designed to achieve Net Zero by 2030. We publish updates on social media and our website on a regular basis so that our clients and stakeholders can visibly see our progress to protect our planet.

Performance

We continually monitor our performance through best practice, quality and compliance audits, accreditation, and close monitoring of our industry peers. This allows us to identify any shortfalls and monitor effective performance.

Vigilant Security

Professional Services

Manned Guarding

We provide temporary and permanent static and mobile security officers throughout the UK. All our security officers are SIA and customer service trained and closely managed by former military personnel.

Mobile Patrols

We provide mobile patrols at any time of day or night to our clients and ensure that our SLA’s are always met and maintained with a complete audit trail.

Ad Hoc Security

We are confident in the knowledge that we can provide additional numbers of security officers at short notice. We have made it our business to be responsive to any client need.

Events

Our event staff are fully licensed by the SIA door supervisor standard, allowing them to work on premises that supply alcohol and are ideal as either Security Officers or Stewards.

Our Team

Meet our professional team members

Testimonials

See what people are saying about us

Vigilant Security has demonstrated throughout the process of opening and beyond to be a very strong partner and expert in their field and for these reasons, I would have no hesitation to recommend their services in the future.

Franck Bruyere
Operations and Sustainability Director, Savills – Edinburgh St James Quarter

PROception have been a trusted partner of GPE, providing a high level of service across our portfolio. With emphasis on providing our customers with the best experience possible, PRO have aligned themselves with our values and have worked to ensure that we are providing the highest level of service to our customers. From a personal perspective, I have enjoyed working with PROception and look forward to strengthening the partnership with GPE.

Tom Duffy
Customer Experience General Manager

Vigilant Security has demonstrated throughout the process of opening and beyond to be a very strong partner and expert in their field and for these reasons, I would have no hesitation to recommend their services in the future.

Franck Bruyere
Operations and Sustainability Director, Savills – Edinburgh St James Quarter

We first engaged with Vigilant in May 2019 during the final planning stages of the opening of our Brunel Building in Paddington. We worked closely with the management team and soon built a solid relationship which ensured the mobilisation was successful and we had a robust security solution in place from day one. During the term of the contract, Vigilant has adapted the security service to suit our business needs. Knowing our occupiers are greeted in a professional and friendly manner and working in a safe and secure environment provides peace of mind and consistency of service. I would have no hesitation in recommending Vigilant Security.”

Ben Thomson
Operations Manager, Derwent London

The gauge of any partnership between a client organisation and a service provider can be assessed from the level of understanding that exists in both organisations, the trust that builds up over time and the consistency of service provision. Vigilant has made it their business to understand our aims and objectives and to fine tune their operations to support those ambitions. Professional, well organised and very responsive with clear strategies on continual improvement align themselves to fit both ours and our end clients’ aspirations.

Paul Dickenson
Director, Colliers